Tech Mahindra is hiring applications for the Voice Process for the year 2023. Here is everything that you need to know about Tech Mahindra Recruitment!
About Tech Mahindra
Tech Mahindra offers innovative and customer-centric digital experiences, enabling enterprises, associates and the society to Rise. We are a USD 6 billion organization with 163,000+ professionals across 90 countries helping 1279 global customers, including Fortune 500 companies.
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Job description
- Company – Tech Mahindra
- Role – Voice Process
- Qualification – Graduate/Under Graduate/ 12th Pass
- Experience – 0-5 Years
- Salary – 1.75 – 2.25 LPA
Location
Noida / Hyderabad/ Kolkata
Roles & Responsibilities
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Attend customer calls.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
Qualifications
- Graduate / Under Graduate are eligible to apply
- Should have Excellent communication skills ( Written & Verbal )
- Decent knowledge on internet concepts and computers
- Flexible to work in any shifts & Week
- Should be flexible to work from Office
- Looking for Immediate Joiners
Interview Details
LOCATION – NOIDA
Date & Time – 02nd Mar – 04th Mar, 9.30 AM – 5.30 PM Venue – Tech Mahindra building, B-19, Sector 62 Noida 201301, Opposite DME College, Nearest Metro Station Noida sector 62. Contact – HR ARUN SHARMA (9318471502)
LOCATION – HYDERABAD
Date & Time – 02nd Mar – 04th Mar, 9.30 AM – 5.30 PM Interview Venue: Plot no 53/A, OHRI Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana 500003 Contact – Ruchitha (7288031020 / 9553616922 )
LOCATION – KOLKATA
Date & Time – 02nd Mar – 11th Mar, 11.00 AM – 5.30 PM Rajarhat, DLF 2, Tower B, 3rd floor, New Town, Kol-156
How To Apply ?
To apply for the opening for Voice Process at Tech Mahindra
Recruitment click here.