Ebay is Hiring | Customer Support Executive | Work From Home & Office | 12th, Any Graduate

eBay is hiring applications for Customer Support Executive for the year 2023. Here is everything that you need to know about eBay Recruitment !

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About ebay

eBay Inc. is an American multinational e-commerce company based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995 and became a notable success story of the dot-com bubble.

Easy way to connect with the Job

Hope you have now got an idea of the company and the leaders who are behind the company. But that’s not enough to get a job in the company. We will teach you the best methods of getting connected with the right people.

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Roles and responsibilities:

•Handle the day to day customer issues with merchants via inbound and outbound phone and email process

•Work as per defined processes and SLA – outlook issue process

•Handle all hotline volume within the defined SL. Lead the same in terms of regular timely login & staffing during break time.

•Act as a trusted advisor for the sellers and account managers on defect review/removal, eMBG case review/auctioning, technical issues, product issues, and standards and policy related issues that can hamper sales growth.

•Resolve customer issues for merchants of any eBay specific impediment to growth and sales

•Training/OJT Lead: Provide training and mentoring new hires or low performers.

•Training/OJT Lead: Provide policy/product/process update with team

Handle escalated complicated cases