Concentrix is hiring applications for the Representative Operations for the year 2023. Here is everything that you need to know about Concentrix Recruitment!
About Concentrix
Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020. Concentrix is headquartered in Fremont, California.
Easy way to connect with the Job
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Job description
- Company – Concentrix
- Role – Representative, Operations
- Qualification – Any Graduate,Under Graduate ,12 Pass
- Experience – 0-5 years
- Salary – 3 LPA – 5 LPA
Location
Hyderabad/ Bangalore/ Kolkata/ Bhubaneswar/ Chennai/ Visakhapatnam/ Gurgaon/ Ranchi
Roles & Responsibilities
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
How To Apply ?
To apply for the opening for Representative Operations at Concentrix
Recruitment click here.
