Confluent is hiring applications for Customer Service Concierge for the year 2023. Here is everything that you need to know about Confluent Recruitment !
About Confluent
Confluent is creating the foundational platform for data-in-motion. With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world..
Confluent provides all the essential tools for a complete data streaming platform with 60+ fully managed source & sink connectors, SQL-based stream processing, the industry’s only governance suite for data in motion, enterprise-grade security controls, and much more.
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Job Details
Job Position:- Customer Service Concierge
Qualifications: 12th Pass, Any Graduate , Post Graduate Can Apply
Experience:- 0-3 Years of Experience, Freshers Can Apply
Location: Work From Home
Age Limit: Minimum Age Should be 18 Years old, there’s no maximum age limit mentioned.
Employment Type: Full Time
Roles & Responsibilities
•Working with the customers to resolve a their non tech. issues with their Confluent deployments, such as registration or account creation requests (via telephone, email, chat, or social media platforms)
•Contribute to the process and development of foundation for efficient growth and best-in-class culture
•Collaborating cross-functionally — with other Confluent teams and geographical regions, to achieve successful customer outcomes. This could include escalating to the appropriate team (when necessary),
rImproving operational documentation — by authoring and continuously improving run-books used by the global team
Skills and Requirements:
•Experience diagnosing and resolving customer issues Within minimum time
•Desire to ensure customer success through direct interaction
•Excellent written and verbal communication skills
•Detail-oriented, procedure-driven approach, with a keen desire for continuous improvement and efficiency
Last Date To Apply
•Application begins – Already Started
As Soon as possible.
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How To Apply ?
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