American Express is hiring applications for the Credit specialist for the year 2023. Here is everything that you need to know about American Express Recruitment!
About American Express
American Express Company is an American multinational financial services corporation specialized in payment cards headquartered in New York City. It is one of the most valuable companies in the world and one of the 30 components of the Dow Jones Industrial Average.
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Job description
- Company – American express
- Role – Credit Specialist
- Experience – 0-3 years
- Qualification – Any Graduate, MBA
- Salary – 4 LPA – 6 LPA .
Location
Remote ( Hiring Office Gurgaon )
Roles & Responsibilities
- Function Description: CBU –Voice Handles consumer credit bureau inquiries by investigating and contacting the credit bureau agencies to update card member information.
- Purpose of the Role: Requires a very thorough/ careful investigation using a range of credit details available from different sources, checking/correcting the credit bureau reporting’s basis card member history and current status and resolve card member concerns via calls and emails.
- Responsibilities: Provide accurate and most updated information in response to card member disputes and inquiries. Provide support to internal department’s i.e. Risk Management, Compliance,
Qualification
- Critical Factors to Success: Voice Fit. Strong Verbal & Written communication skills and listening skills.
- Past Experience: Fresher / up to 2 years’ experience.
- Academic Background: Graduate
- Functional Skills/Capabilities: Strong Knowledge to American Express Product, Policies & Procedures.
- Technical Skills/Capabilities: Change Management Ability & self-motivating skills. Telephone voice, etiquette, and call handling skills to manage calls and achieve maximum efficiency
- Knowledge of Platforms: Should possess Analytical, Decision Making and Problem Solving Skills. Multi-skilled across card platforms/products is preferable.
- Behavioral Skills/Capabilities: Demonstrated ability to work effectively within a team environment as well as independently. Strong Team Player with high level of integrity
How To Apply ?
To apply for the opening for Credit specialist at American Express
Recruitment click here.
Rithanya M